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Learn more on Evalmetrix

Learn more on Evalmetrix

The Evalmetrix solution, by Ellipse Marketing, is designed with the main purpose of delivering a service which balances technological flexibility with the human dimension, to perfectly adapt itself to the constraints specific to each client.

The main themes encapsulated within Evalmetrix aim to evaluate:

  • Training efficiency, through a platform dedicated to training evaluation
  • Employee satisfaction, through customized HR investigations
  • Consumer experience, through ad-hoc client satisfaction questionnaires
  • Quality of service, through an Mystery Shopping dedicated interface

Evalmetrix’s dedicated experts are a genuine boon for already implemented initiatives, conducting a customized follow-up during each stage of the project and ensuring permanent support for understanding and analyzing the results.

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Key Stories

 

Communication initiatives within digital environments

Key elements of an Ellipse Marketing's communication initiative... read more...


 
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Your clients’ satisfaction: possible interpretations?

Your clients’ satisfaction: possible interpretations?

In the current context, the CRM strategy is mainly focusing on the exchanges between clients and company...

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Market research architecture

Market research architecture

In the field of market research, the entire process must be built on two fundamental questions: What’s happening (descriptive research)? Why are those things happening (exploratory research)?

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